Knowing what you need from freight forwarding comes down to knowing the specific services that your product requires in order to arrive in one piece, and the relevant risks that may need to be insured against.
For instance, if you are shipping something that needs refrigeration, then you should only look for freight forwarders which can accommodate refrigeration. Or if you don't have the ability to get your products from the port once they are in the country, then you will need a forwarder that has a truck network available in your country. You should also know when you need your product to arrive so that you can communicate that to the freight forwarder that has a truck network available in your country. You should also know when you need your product to arrive so that you can communicate that to the freight forwarder and make sure that they will be able to get your product delivered in a timely manner.
Another important factor to consider is whether your cargo is subject to any specific regulations that your freight forwarder could have trouble dealing with so that you only contact forwarders who are able legally to ship what you want to ship.
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